Business Practices

our commitment to quality
From our inception, we have developed products using the highest grade of perfume fragrances available. We work with some of the top vendors in the fragrance industry to ensure that we abide by all safety and quality standards set forth by the various regulatory organizations for the fragrance industry. For more information about the fragrance industry, please select any of the following links:

www.senseofsmell.org
www.iff.com
www.perfumers.org
www.cosmeticsandtoiletries.com
www.fragrance.org

We avoid the use of alcohol or charcoal in our incense to create a cleaner burn and more enjoyable aromatic experience.

our commitment to service
Customer service is a cornerstone of our operations at Auric Blends. We believe in acting with integrity and honesty in all our dealings with our customers, sales reps, vendors and other associates. We want people to feel comfortable and valued when they call, email or communicate with us in any way. We strive for a very low error rate in our order processing and on those occasions when we do make a mistake, we aim to correct it in a timely and courteous fashion. We employ a fair and reasonable return policy and our bottom line desire is that our customers are as happy with our product line as we are. We are not in business to sell, sell, sell, but rather to create a symbiotic relationship with our customers where each party is benefiting from the partnership.

When we talk about service we mean more than service to our customers. Of course, that is our primary concern, as our customers are our business. But service means more to us than just being concerned with the prosperity of our business. We believe in serving our community as well as we serve our customers. Every year in the small, historic town of Graton, the citizens hold a Graton Day. It is always a well-attended community gathering with kids events, adult events and an auction. All proceeds from the auction benefit the local school, Oak Grove Elementary. Auric Blends donates a beautiful gift basket for the auction every year and from what we've heard, it's the one item that everyone longs for!

2005 was the first year that Auric Blends attended and donated to another local event in San Francisco called Power to the Peaceful. This is an event that draws crowds of over 50,000 to Golden Gate Park for a musical celebration that encourages global peace and social justice. For more information on this event, visit www.powertothepeaceful.org

our principles and aspirations
At Auric Blends we embrace a business model that emphasizes trustworthiness and sincerity, concern for the wellbeing of our employees and local community, and honesty in all our dealings. We aim to provide leading edge products with healthy margins and innovation that will keep your customers interested and excited.

We aspire to be a model for corporations across the country regarding how to create a profitable business while at the same time valuing and caring for all its employees. We believe that it is possible to provide health care, generous benefits and a living wage to our employees and still be a viable, healthy organization.